Identity Theft Assistance

Identity theft has impacted our society exponentially over the past several years.  If you have ever fallen victim to these crimes, you know first-hand just how frustrating the experience can be to endure.  If you are a resident in Shelbyville or Shelby County, Indiana you should file an identity theft complaint with the Indiana Attorney General's Office online or by filling out a printable form. You can also request a complaint form by calling (800) 382-5516 or (317) 232-6330.

Tips to Protect Against Identity Theft

What are a few things that you can do to minimize the risk of becoming a victim of identity theft? Here are a few tips:

• Never provide your credit card information or social security number over the phone.
• Restrict your online purchases to credible website and vendors.
• Closely monitor your billing statements for all of your accounts.
• Be sure to physically shred all documents or billing statements before throwing them away.
• Program the 1-800 number for the fraud department for your credit card company(ies) in your cell phone.
• Consider scribing the phrase "CHECK ID" on the rear side of your credit cards.
• Maintain complex passwords for access to online bank accounts and/or credit card accounts.
• Do no respond/interact to unsolicited emails or unsubstantiated emails requesting you to "verify your account" or similar verbiage.
• Cancel any credit card accounts that you do not use on a regular basis.
• Consider purchasing a credit monitoring service for you and our family.

For Victims of Identity Theft

If you have already fallen victim to identity theft, what steps should you take? Here are a few tips:

• Contact the fraud department for all of your credit card companies and notify them of the suspected fraudulent activity.
• If you suspect that your credit cards have been compromised, demand that your currently issued cards be deactivated and that new cards be issued.
• Immediately contact one of the three major credit report bureaus and place a fraud alert on your name. It is not necessary to call all three bureau's, you only need to contact one bureau. 
  • Equifax: 888-766-0008
  • Transunion: 800-680-7289
  • Experian: 888-397-3742
• Contact any vendors associated with unauthorized purchases and demand documentation of the alleged purchases.
• Be sure to request any necessary forms from your financial institution(s) to file affidavits of forgery to declare charges as fraudulent.